PRIVACY POLICY
This privacy notice informs you about how we take account of the privacy of all users of our website. We may change this privacy notice at any time by publishing an updated version here, and if possible, we will provide you with a new privacy notice when we make any substantial changes. We will also notify you in other ways from time to time about the processing of your personal data.
Data controller
The controller of your personal data is Consollusso GmbH, Untere Tuftra 3, 3920 Zermatt, Switzerland. Consollusso GmbH is the contracting party for the purposes of providing services or products. References in this privacy notice to “we” or “us” are references to Consollusso GmbH.
Collection and processing of personal data
As a user you are not required to register to gain access to most areas of our website. When accessing our website, the following data is stored in log files: Your IP address, date and time of your access, browser request and general information about your operating system and browser. This usage data forms the basis for statistical, anonymous analysis, in order to identify trends to further improve our website and our offers accordingly. We also collect data you have provided on our social media accounts (see below under “Social media platforms”).
You may need to provide us with limited personal data in order to receive certain services or products from us. In these cases, we process your personal data to communicate with you and to administer our relationship with you, to provide and improve our services and products to you and our clients, to sending newsletters and feedback forms etc. (see below), and to comply with legal obligations, including establishing, exercising or defending legal claims. For example, the following services require registration on our website and/or otherwise the provision of personal data:
Subscription to our newsletter
Subscribers to our newsletter will receive information about services provided by us, special offer’s and general information we wish to share. Only basic personal data, such as your name and your email address, are needed for registration. For verification purposes, we will send you a confirmation e-mail immediately after you have finished the registration process. During this process, we may also store your IP address and the date and time of registration. The personal data collected as part of your registration will be used for sending our newsletter to you. For further information regarding our newsletter service provider, please see below (“Newsletters and promotions”).
Feedback
Your satisfaction is very important to us. We invite you to provide us with your feedback via email. You will be asked to provide limited personal data such as your name and contact details. We may forward your feedback to the accommodation operator you refer to, contact you following your feedback and mention your feedback on our website in an anonymized form.
Contact form
You may use a contact form on our website. When using a contact form, you will be asked to provide limited personal data such as your name, email address, phone number and a message you want to deliver to us. We may use such information to get in touch with you or to reply to your message.
Legal Basis
We process personal data for the above mentioned purposes (see section “Collection and processing of personal data”) on the following basis:
– that it is necessary for us to perform a contract, i.e. we will process and use your personal details to fulfil our contractual obligations so we can provide you with your requested products and services;
– for compliance with laws, i.e. we will process and use your personal details to comply with legal obligations under applicable laws;
– for legitimate interests, including the interests set out above, i.e. we will process and use your personal details to carry out and improve our products and services, sending you marketing communications and feedback questionnaires;
– and/or based on consent, e.g. when you sign up for a newsletter, you consent to our use of the personal details you provide to carry out the purposes we communicated to you.
Security and Disclosure
We safeguard the confidentiality and security of your personal data. Access to such personal data is restricted and we have implemented appropriate technical and organizational security measures to protect such personal data against loss, misuse, unauthorized access or modification, and unauthorized disclosure. Your personal data will only be processed and stored in Switzerland and will not be provided to any third parties unless otherwise stated in this privacy notice. We will ensure an adequate level of data protection when disclosing personal data to third parties or foreign jurisdictions. We may disclose your personal data to the following recipients and for the following purposes: to our service providers (see in particular the section “Newsletters and promotions” below) in order to process a request involving services that are not or not exclusively provided by us; if you expressly request this; if this is necessary to comply with a court order or a legal or regulatory requirement; or if disclosure of such personal data is reasonably connected to the sale or other disposal of our company or parts of it.
Cookies and Google Analytics
Cookies are text files placed on your device to help analyze how users use a website. After the browser session, most of the cookies we use are deleted from your device (“session cookies”). Other cookies remain on your device (“permanent cookies”) and permit its recognition at your next visit to our website. This allows us to improve your access to, and your experience with, our website. You can prevent the storage of permanent cookies by deactivating them via your browser settings. Please note that deactivating cookies may affect your browsing experience.
Our website uses Google Analytics, a web analytics service provided by Google Inc. USA (Google). Google Analytics uses cookies, i.e. text files stored on your computer to enable analysis of our website usage by you. Information generated by the cookie about your use of our website is usually transmitted to a Google server in the United States and stored there. In case of activated IP anonymization on this website, however, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On our behalf, Google will use this information to evaluate your use of our website, compile reports about website activities, and provide us with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by our website. In addition, you can prevent data generated by the cookie and relating to your use of our website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout?hl=en. This website uses Google Analytics with the extension “anonymizeIP()”, IP addresses being truncated before further processing in order to rule out direct associations to persons.
Google Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.
Social media platforms
We offer plugins for various social media platforms you may like to participate in. We are not liable or responsible for any type of misuse by third parties of the personal data you disclose via social media platforms. We suggest that you familiarize yourself with the privacy notices of the respective social media platforms.
Facebook plugins (“Like” button)
Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated. You can recognize the Facebook plugins on the Facebook logo or the “Like” button on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/. When you visit our pages, the plugin is used to establish a direct connection between your browser and the Facebook server. This provides Facebook with the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit of our pages with your user account. We would like to point out that as a provider of the pages we do not receive any knowledge of the content of the transmitted data as well as its use by Facebook. For more information, see the Facebook privacy policy at https://www.facebook.com/about/privacy/. If you do not want Facebook to associate the visit of our website with your Facebook user account, please log out from your Facebook user account before visiting our website.
Twitter plugins
Functions of the Twitter service are integrated on our sites. The plugins are identifiable by a Twitter logo (bird-outline/relief). These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” feature, the websites you visit are linked to your Twitter account and shared with other users. This data is also transmitted to Twitter. We would like to point out that as a provider of the pages we are not aware of the content of the transmitted data as well as its use by Twitter. For more information, see Twitter’s privacy policy at http://twitter.com/privacy. You can change your privacy settings on Twitter in the account settings at http://twitter.com/account/settings.
We receive a number of different types of information that you and Instagram API provide to us when you create and use our widgets or website. We use Instagram API to fetch information about photos from a particular username or hashtag. We only use basic data like image links, tags and captions. We do not store Instagram images and videos on our data servers in any way. We only have required URL’s to them. Images in our widgets come directly from Instagram.
Newsletters and promotions
We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. Newsletters will only be sent to you if you have subscribed to our newsletter service (see further above). Our newsletters contain tracking pixels which enable log file recording for statistical analysis of our newsletter campaigns. We may see whether and when an e-mail was opened, and which links in the e-mail were activated. We use MailChimp providing us with email marketing service. MailChimp is represented by The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA. We only store your email address on Mailchimp for the sole use of email marketing services. You may opt out of receiving any, or all, of these communications from us by contacting us via enquiries@consollusso.com or by following the unsubscribe link or instructions in any email we send.
Your rights
We will delete the personal data collected about you if all processing purposes have been fulfilled unless statutory retention obligations apply. You have the right to request access to the personal data we process about you, to request correction of any incorrect personal data, restriction of access to, and deletion of, personal data. Furthermore, if you believe that your rights granted by applicable data protection laws have been infringed, you may lodge a complaint with the competent data protection authority. For questions or queries please contact us at: enquire@consollusso.com or write to us: Consollusso GmbH, Untere Tuftra 3, 3920, Zermatt, Switzerland.
Last update: 29/11/2020